Business and Hospitality Telephone Systems
We
realize how crucial your telecommunications systems are to your
business. We take pride in being able to assist companies in making the
right choice of telephone systems. CTC represents some of the
industry's finest manufacturers of business phone systems, including
Mitel Networks, Samsung and Avaya. Our certified technicians can assist
with everything from new installations, office relocations or
upgrades (large or small), service calls and MACs (Moves, Adds, and
Changes). In addition, for systems equipped with
modems and remote access software, we are able to remotely diagnose and
repair telephone system alarms. Thus saves the time and
expense of a dispatched technician.
IP Telephony
IP
Telephony is your business telephone system, your local area
network (LAN), and your gateway to the web, all in one package. It
increases your communication flexibility, and lowers costs for services
and support. For a consultation on how to implement IP Telephony into
your organization, contact a CTC representative.
Structured Cabling Solutions
CTC offers
the products and services to deliver structured cabling solutions that
are flexible and scalable to the needs of every customer. A structured
cabling solution allows for the integration of voice, data and video
services into a central, manageable distribution center or hub. From
needs analysis and design to installation, project management, testing
and network documentation, CTC provides the services to keep your
network in business.
Voicemail Systems
Voicemail is an integral part of
today’s business telephone systems. CTC provides solutions
for your messaging needs from a simple automated attendant system or a
multi-port voicemail system. We offer efficient and
easy-to-use voicemail solutions for assistance in a hectic work day and
management of after-hour telephone traffic.
Unified Messaging
Unified Messaging brings voicemails, emails and faxes together on your computer.
Call Accounting
Call Accounting can save you time and money by simplifying bill-back of
telecom related expenses. Call Accounting allows you to accurately
evaluate business telephone usage, traffic and duration of calls, while
determining communication costs incurred by each user. It allows
businesses to monitor and analyze all of the company's telephone
activity.
Conference Systems
Face-to-face meetings with your customers, colleagues and partners are
not always practical or possible. As a result, voice conferencing has
become a common collaborative tool in companies large and small. The
Mitel Networks 5303 Conference Phone is the only analog conference
phone on the market with exclusive acoustic beam-forming technology
that automatically focuses the microphone on individual speakers to
eliminate annoying background noise and side conversations. Combined
with built-in noise reduction, automatic gain control and full duplex
operation, it supports discussions that are as close to being there as
possible.
Paging
Whether
you need paging throughout your telephone sets or overhead paging, CTC
can install the best paging application for your business. We install
external and internal paging applications for large industrial
facilities and small offices.
Music On Hold
Music/Message on Hold provides the capability for
your customers to hear custom messages and music that delivers the
information that you want your callers to hear while they are waiting
to speak with you.
Headsets
Plantronics, Inc. introduced the first
lightweight communications headset in 1962 and today is the
world's leading designer, manufacturer and marketer of lightweight
communications headset products. Plantronics headsets allow people to
be more productive and comfortable when they use the telephone. CTC
offers wired and wireless headsets for all types of telephone sets.
Local & Long Distance Services
As a AT&T Authorized Agent, CTC can order and
coordinate the installation of basic and complex local services.
Additionally, we offer AT&T long distance service and we will
analyze your current bills to determine which service and plan is most
cost-effective for your business.
High Speed Internet Service
Options for Internet access range from AT&T Fast Access DSL to
Dedicated Internet Access and include a myriad of options in between.
CTC can provide you with the most effective high-speed Internet service
available in your area and price range.
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